1. Introduction
At Legacy & Co. Construction Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at legacycoconstruction.com, use our services, or interact with us in any capacity.
By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
2. Information We Collect
We collect information about you in various ways when you interact with our services:
- Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when requesting quotes, scheduling consultations, or contacting us.
- Technical Information: IP address, browser type, operating system, referring URLs, and other technical data collected automatically when you visit our website.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze website usage patterns.
- Communication Records: Records of your communications with us, including emails, phone calls, and text messages.
- Service Information: Details about the construction services you're interested in or have received from us.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and improving our construction services
- Responding to your inquiries and service requests
- Scheduling appointments and consultations
- Sending service updates, appointment reminders, and important notifications
- Marketing our services and sending promotional materials (with your consent)
- Analyzing website usage to improve user experience
- Complying with legal obligations and protecting our rights
- Preventing fraud and ensuring the security of our services
4. SMS / Text Messaging Opt-In
By providing your phone number and checking the consent box on our website, you agree to receive SMS text messages from Legacy & Co. Construction Inc. . You may receive marketing messages about special offers and promotions, as well as non-marketing messages including appointment reminders and service updates. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookie & Tracking Practices
We use different types of cookies and tracking technologies:
- Essential Cookies: Necessary for the website to function properly and cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
6. Data Security and Handling
We implement appropriate security measures to protect your personal information:
- SSL Encryption: All data transmission between your browser and our servers is encrypted using SSL/TLS technology.
- Secure Servers: Your information is stored on secure servers with restricted access and regular security updates.
- Access Controls: Only authorized personnel have access to personal information, and access is limited to what's necessary for their job functions.
- Breach Notification: In the event of a data breach affecting your personal information, we will notify you within 72 hours of discovering the breach.
While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- With trusted subcontractors and service providers who assist in delivering our services
- When required by law or to protect our legal rights
- In connection with a business transfer or acquisition
- With your explicit consent
Any third parties we work with are contractually obligated to protect your information and use it only for the specified purposes.
8. User Rights - CCPA & GDPR
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: Request information about the personal data we have collected about you
- Right to Delete: Request deletion of your personal information
- Right to Correct: Request correction of inaccurate personal information
- Right to Opt-Out: Opt out of the sale of personal information (note: we do not sell personal information)
- Right to Portability: Request a copy of your data in a portable format
- Right to Object: Object to certain processing activities
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods depend on the type of information and the purpose for which it was collected:
- Customer service records: 7 years
- Marketing communications: Until you unsubscribe or opt out
- Website analytics data: 26 months
- Legal compliance records: As required by applicable law
When information is no longer needed, we securely delete or anonymize it.
10. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Legacy & Co. Construction Inc.
Email: jose@legacycoconstruction.com
Phone: +15627860682
Address: 5045 Falcon Ave. Long Beach, CA 90807
We will respond to your inquiry within 30 days of receipt. This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.